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	ErlangXLS 1.0 ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B. Call Center Planning, Call Center Staffing, Call Center Occupation, Service Level, Erlang C free download (263 Kb)

	Phone ScreenLock 1.5 Phone ScreenLock Lock the screen during a phone call. Now there is no risk to start another program because of a casual touch of the screen with a cheek or fingers. screen, screenlock, phone, windows, windows mobile free download trial (132 Kb)

	IMCapture for Skype 1.2.12 IMCapture for Skype - captures and records video and audio calls made from Skype for Mac OS X. Use ImCapture to record your call now. Share the file created by ImCapture later. Save important calls forever. skype, record skype, record video skype, record audio skype, mac free download trial (9.21 Mb)



	Venux Connect 1.0.14 Venux Connect is a communication tool that provides secure communication for you and your contacts through video call, audio call, and chat. The application simplifies the process of sharing files and screen sharing. Secure communication, video call, audio call, secure chat, screen sharing free download (32 Mb)

	Venux Connect for Windows 1.0.31 Venux Connect is a communication tool that provides secure communication for you and your contacts through video call, audio call, and chat. The application simplifies the process of sharing files and screen sharing. Secure communication, video call, audio call, secure chat, screen sharing free download (31.67 Mb)

	VaxVoIP SIP Recording SDK 8.0.4.0 VaxVoIP Recording SDK offers a new, flexible approach that integrates multiple advanced features, empowering users to create their own VoIP Call Recording Server. VoIP, SIP REC, call recoder, SIP REC protocol, sip sdk free download trial (23.68 Mb)



	WinTariff with USA and Canada database 2.9.7 WinTariff receives data from the office PBX about date/time of the phone call, duration, dialled number, etc. The program stores data to the hard disk of the computer and uses it later in course of the processing. call accounting, call logging, call log, smdr, cdr free download trial (6.67 Mb) :: order online ($250.00)

	Call Center Manager 8.5.2 Call Center Software to manage campaigns and monitor Agents. Features auto pacing; maintain drop rate threshold to satisfy FTC requirement; live-call whisper coaching; real time call center visibility and reports; predictive dialer or auto dialer Call center managerment software, call center software, agent monitor and coaching, auto pacing, drop rate free download (402 Kb)

	CRM Dashboard 9.0.5 CRM Dashboard is unified agent desktop software that puts the customer at the center of all interactions: phone, text message, email, and social media. With Dashboard, agents can deliver a superior customer experience with your organization. call center CRM, CRM, Dashboard, VOIP call center, customer relationship management free download (402 Kb)

	AnswerWIN 2.0 AnswerWIN is a Software Tool for Planning and Optimization of Call Center staffing requirements.The core of this product is a new forecasting methodology on caller behavior. Call Center Planing, Call Center Optimization, Call Center Staffing, Agent Occupation, Service Level free download trial (2.06 Mb)