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	PrettyMay Call Center for Skype 4.2.0.191 PrettyMay Call Center for Skype (PMCCS) is a 100% software-based Skype PBX that replaces traditional proprietary hardware PBX / PABX. It allows SMBs to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant... Skype PBX, IVR, Voicemail, Auto-attendent, Musicinformation on hold free download trial (11.13 Mb)

	Call Center CRM 8.6.2 Voicent's Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations call center CRM, call center management, VOIP call center, customer relationship management, customer data management free download (402 Kb)

	VBVoice 7 Pronexus VBVoice Interactive Voice Response (IVR) software is a powerful, rapid application development toolkit for IVR solutions. ivr, ivr development, ivr software, develop ivr, ivr toolkit free download (32 Mb)



	CT Developer Studio 2.0 Integrate computer with telephony quickly and easily. Develop and run IVR applications on your Windows PC. IVR software development should not be difficult! CT Developer Studio helps you develop and host automated call handling systems. interactive voice response system, interactive voice response, telephone answering software, ivr, ivr software free download trial (32 Mb)

	CRM Dashboard 9.0.5 CRM Dashboard is unified agent desktop software that puts the customer at the center of all interactions: phone, text message, email, and social media. With Dashboard, agents can deliver a superior customer experience with your organization. call center CRM, CRM, Dashboard, VOIP call center, customer relationship management free download (402 Kb)

	Voicent IVR Studio 8.4.1 IVR Studio for easy development of interactive voice response system. Quick development and deployment of music on hold, voicemail, auto attendant, voicemail to email, and other inbound call applications. IVR Solution for SIP, VOIP, SKYPE, PSTN IVR, interactive voice response, music on hold, onhold message, voicexml free download trial (273 Kb) :: order online



	Lokad Call Center Calculator 2.3.377.1 Don't waste time or money on your call center schedules. Start optimizing staff levels. Import data from call center applications (or from Excel). 1-click staff optimization report. Convert call volumes into optimal numbers of operators. call, center, forecasting, scheduling, volume free download (2.19 Mb)

	ErlangXLS 1.0 ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B. Call Center Planning, Call Center Staffing, Call Center Occupation, Service Level, Erlang C free download (263 Kb)

	AnswerWIN 2.0 AnswerWIN is a Software Tool for Planning and Optimization of Call Center staffing requirements.The core of this product is a new forecasting methodology on caller behavior. Call Center Planing, Call Center Optimization, Call Center Staffing, Agent Occupation, Service Level free download trial (2.06 Mb)

	Advanced Call Center 6.0 An advanced, yet simple-to-use telephone tware answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, and others. phone, call, caller, telephone, telephone answering machine free download trial (2.33 Mb) :: order online ($39.95)